General FAQ
Tableselection related:
Are there any requirements?
How does Tableselection work?
Why does Telescope change my fonts in windows?
How to disable/enable the clear type fonts?
What poker rooms can i scan with Telescope?
Where can i select the stake(s)?
The tables disappear after the scan finished?
I don't get any statistics when scanning the tables?
I receive an error message when scanning the tables?
Datamining related:
Can i datamine PokerStars with Telescope?
1) Make sure the textsize in the PokerStars client is set to medium.
See "View->Textsize" in PokerStars.
2) Make sure you use the default classic or black PokerStars lobby theme.
3) Make sure the PokerStars lobby is sorted by tablename or stake.
Telescope is able to "read" your local PokerStars lobby. This process is called scaning.
Make sure the PokerStars client is running and that the correct tablelist is visible in the lobby.
Remember: Telescope reads your local lobby...
Press Scan All Tables to run the scanning.
If configured correct then the tables and playernames along with their statistics from your local database will start to appear in Telescope.
Telescope reads the PokerStars lobby via optical character recognition (OCR).
The OCR only works if clear type fonts are disabled.
Telescope disables the clear type fonts on startup.
Telescope restores the clear type fonts when closing.
Nevertheless this steps may fail and you will have to do this on your own:
1) Go to Control Panel
2) Click the "Display" icon
3) Click the "Appearance" Tab
4) Click the "Effects" button
5) Change the font to use "Standard" and not "ClearType"
Telescope is for use with PokerStars.
Telescope always scans the currently in the PokerStars client visible stake(s).
It is not able to select the stakes on its own.
Nevertheless it can filter for the visible stakes.
Take a closer look at the Telescope Filter.
After a scan the advanced and overall tablefilter gets applied.
Go to your Telescope Filter and modify or disable these two filters.
Have you added your database in "main->options->databases"?
Click here if you use a default PokerTracker 2 Access database.
Click here if you use a PokerTracker 2 PostgreSQL database.
Click here if you use a PokerTracker 3 database.
Click here if you use a HoldemManager database.
Click here if you use a PokerStrategy Elephant database.
Click here if you use a PokerOffice 2 MySQL database.
Make sure you add the correct database, and not an empty one.
Please contact support@spadeit.com.
Include the following:
1) The complete error message.
2) What Telescope version do you use?
3) What database and version do you use?
4) Include a screenshot of "main->options->databases" if possible.
5) Include a screenshot of "File->maintain database names" if you use PokerTracker 2.
6) Include a screenshot of "database->database management" if you use PokerTracker 3.
Telescope is a tableselection utility only.
It does not support datamining PokerStars.
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